Template notice: this policy is provided for website handoff and should be reviewed by Diamond Visa Consultants or a qualified advisor before production use.
1. Information we collect
When you contact Diamond Visa Consultants through the website, phone, WhatsApp, email, Instagram, or office visit, you may provide personal and inquiry details such as:
- Name, phone number, email address, and preferred contact method.
- Service interest, such as study visa, tourist visa, immigration support, document preparation, or university consultation.
- Preferred destination, timeline, message details, and basic profile information shared by you.
- Technical information such as page visits, browser/device details, and lead-intent clicks collected through analytics tools.
2. How we use information
Information is used to respond to inquiries, understand service requirements, arrange consultation follow-up, prepare next-step guidance, and improve the website experience.
Diamond Visa Consultants does not ask visitors to upload sensitive documents through this website. Share passports, financial records, academic documents, or identity records only through an appropriate channel after confirming the requirement with the office.
3. Contact form and email delivery
The Laravel contact form sends submitted inquiry details to Diamond Visa Consultants by email. The form includes validation and Google reCAPTCHA to reduce spam and automated submissions.
Email delivery may pass through the hosting provider or configured mail service. Do not use the website form for urgent legal deadlines, confidential documents, or payment information.
4. Google Analytics and lead events
The website uses Google Analytics 4 with Measurement ID G-8WWENLN6WX. Analytics may record page views and lead-intent actions such as call, WhatsApp, email, Instagram, Google Maps, contact page clicks, and confirmed inquiry form submissions.
The website is designed to keep working if analytics is blocked by a browser extension, privacy setting, or network filter.
5. Google reCAPTCHA
Google reCAPTCHA may collect technical signals to help distinguish real users from automated spam. Use of reCAPTCHA is subject to Google’s own privacy policy and terms.
6. External links and third-party services
The website links to WhatsApp, Instagram, Google Maps, Google Analytics, Google reCAPTCHA, CDN providers, and Smart Click. These external services have their own privacy practices, cookies, data handling, and availability.
7. Data sharing
Inquiry details are used for business communication and service follow-up. Information may be shared with team members or service providers only where needed to respond to the inquiry, operate the website, provide support, or comply with lawful requirements.
8. Data retention
Inquiry records may be retained for follow-up, service history, administrative reference, and business communication. Visitors may request correction or deletion of their inquiry details by contacting the office, subject to practical, legal, and recordkeeping requirements.
9. Accuracy of information
Please provide accurate contact and inquiry details. Incorrect phone numbers, email addresses, destination information, or service selections may delay response or result in incomplete guidance.
10. Children’s information
This website is intended for general visa and immigration service inquiries. If a minor’s information is shared for study or travel planning, it should be provided by a parent, guardian, or authorized representative.
11. Policy updates
This privacy policy may be updated when website features, analytics tools, contact form handling, or business processes change. The updated date at the top of this page should be checked periodically.
12. Contact for privacy questions
For privacy questions or requests related to website inquiries, contact Diamond Visa Consultants at info@diamondvisaconsultants.com or call +91 78374 87837.